If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship

If no one was home at the time of delivery, the carrier will leave the package in a safe location.Be sure to check around your home and with neighbors/building management who may have collected the package for you.Also, please double-check the shipping address of your order (in the order confirmation email) to ensure it&#x2019;s headed to the right location.On some occasions, packages may be marked as delivered but take additional time to arrive (yeah, it doesn&apos;t make sense to us either, but it happens more than you would think).If you still are unable to locate the package, please reach out to the carrier.If you need additional assistance, please <a href="https://www.shopjustsports.com/pages/contact-us">contact us</a>.

My order was marked delivered but it’s not here.

We make every effort to ship orders within one business day but this isn't always possible. Some items may only be in-stock at one of our store locations and must be transferred back to the fulfillment center for processing. This can take 3-4 busines

We make every effort to ship orders within one business day but this isn&apos;t always possible. Some items may only be in-stock at one of our store locations and must be transferred back to the fulfillment center for processing. This can take 3-4 business days.Shipping times shown at checkout only apply to the time in-transit, once the order has been turned over to the carrier. The fulfillment policy above applies to all orders.

When will my order ship?

Once your order has been placed, you might still be able to update your delivery address, but this will depend on the status of your order. The team will check if modification is still possible:. A change of address request that results in significan

Once your order has been placed, you might still be able to update your delivery address, but this will depend on the status of your order.The team will check if modification is still possible:&#xA0;<ul><li>If the order has not been prepared for shipment yet, we will update the delivery address as requested.</li><li>If the order is already being prepared for shipment: unfortunately, at this point, we will not be able to correct your delivery address. You will receive an email confirmation with the tracking number once the shipment starts, after which you can reach out to your local courier to provide the new address and arrange the delivery.</li></ul>A change of address request that results in significant difference in shipping charges may make it impossible for us to accept a change request. This will be handled on a case-by-case basis.We are unable to change the carrier for your order, as accurate service fees for destination and carrier are calculated at checkout.To proceed with the necessary changes, please provide us with the following information:<ul><li>Full name</li><li>Address line 1 (street, number)</li><li>Address line 2 (apartment, building, etc.)</li><li>City</li><li>Postal code</li></ul>Please <a href="https://www.shopjustsports.com/pages/contact-us">contact us</a> to provide the new and complete delivery address.

How can I change my delivery address?

International Orders

shopjustsports