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Can I return my order to a Just Sports store?Updated 2 months ago

Yes. If you decide to make a return/exchange at a Just Sports store (Arizona only), you must bring the following items with you:

  • Your original email confirmation of your sale which shows items purchased, and payment method (not the packing slip which does not include this information).
  • The credit card used for the original purchase. Orders placed using debit cards will not be refunded for cash.
  • Shipping fees are not refundable

Refunds can only be issued to the original payment method/card. If this option isn't available to you for some reason, refunds will be issued to a Just Sports gift card.

*Please note: Due to the way shipping discounts are applied, if you do an in-store return of an order that received shipping discounts you will lose all, or a portion, of that shipping discount, depending on whether you are returning all, or only some of the items. It is a technical restriction that store employees can't work around. To avoid this returns need to be returned to our warehouse for processing through the returns portal. We apologize for any inconvenience.

You can find a list of store locations here.

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