Returns & Refunds
What’s your return policy?
Our return policy allows for returns of items in new and unused condition shipped within the last 45 days, with the following exceptions:. Also, please note, shipping fees are not refundable. You can expect your refund to be processed within three bu
Can I return my order to a Just Sports store?
Yes. If you decide to make a return/exchange at a Just Sports store (Arizona only), you must bring the following items with you:. Refunds can only be issued to the original payment method/card. If this option isn't available to you for some reason, r
Why can't I return a manufacturer direct item?
To bring you a wider selection, some items on our site are shipped directly from the manufacturer. These items are made-to-order or fulfilled separately, which means they aren’t eligible for returns or exchanges. We know that can be a concern, so we
When will I get my refund?
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 4-5 business days for the refund to reflect in your account. These times reflect transaction processing times for the banks
What are my refund options?
Refunds can only be issued to the payment account used on the order. We can't issue a refund to a different card number, PayPal account, etc. If for some reason you are unable, or don't want, to receive a refund to the payment account associated with
How do refunds work with installment payments?
Quick summary: Refunds are applied to your installment plan first—not directly back to your card—and any paid interest is typically not refunded. If you used the installment payment option at checkout, your refund is handled through your installment