Why can't I return a manufacturer direct item?Updated 13 days ago

To bring you a wider selection, some items on our site are shipped directly from the manufacturer. These items are made-to-order or fulfilled separately, which means they aren’t eligible for returns or exchanges.

We know that can be a concern, so we encourage you to reach out with any questions before ordering—we’re happy to help with sizing, details, or anything else you need. If there’s ever an issue with your order, our team will always work with you to find a solution.