How do refunds work with installment payments?Updated 10 days ago
Quick summary: Refunds are applied to your installment plan first—not directly back to your card—and any paid interest is typically not refunded.
If you used the installment payment option at checkout, your refund is handled through your installment provider. The following information is provided without guarantee as the installments agreement is between you and a third party and all questions should be directed to them.
How refunds are applied
Full refunds
If your order is fully refunded:
- Any payments you’ve already made will be returned to your original payment method
- Any remaining scheduled payments will be canceled
Partial refunds
If only part of your order is refunded:
- Your remaining balance will be reduced by the refund amount
- Your future payment schedule may be adjusted accordingly
What happens to interest or fees?
Installment plans may include interest, depending on the terms offered at checkout.
- Interest already paid is generally non-refundable
- Refunds are applied to your remaining loan balance, not to previously paid interest
- If your balance is reduced, it may also lower the total future interest charged
Because financing terms are set by your installment provider, exact treatment of interest and fees may vary by plan. For full details, please refer to your loan agreement or contact your provider directly.
When will I receive my refund?
Once we process your refund:
- Your installment provider will apply it to your account
- Most updates appear within a few business days, though timing can vary depending on your bank
Important to know
- Installment payments are managed by a third-party provider, and we’re unable to modify payment schedules or financing terms
- You may still see scheduled payments temporarily while your refund is being processed
- For questions about your payment plan, interest, refund, or billing, please contact your installment provider directly